Refund & Return Policy Effective Date: 23 April 2025 At YD Gifting, we care about your satisfaction. If you are not happy with your purchase, please read our refund and return policy carefully. Return Eligibility – You can request a return within 7 days of receiving your order. – The product must be unused, in original condition, and with original packaging. – Returns are accepted only for damaged, defective, or incorrect products. Items Not Eligible for Return – Personalized or custom-made products – Products that have been used or damaged after delivery – Items returned after 7 days of delivery Return Process 1. Email us at support@ydgifting.com with your Order ID and issue details. 2. Attach clear photos of the product showing the problem. 3. Once approved, we will provide return instructions. Refund Process – Refunds will be initiated after we receive and inspect the returned item. – The refund amount will be credited to your original payment method within 7 business days. – If the return is not approved, the product will be sent back to you. Shipping Cost – If the return is due to our error (damaged or wrong product), we will bear the return shipping cost. – In other cases, return shipping charges may apply. Contact Us If you have any questions or issues, please contact us at: Email: support@ydgifting.com Phone: +91-XXXXXXXXXX